Thursday, Jun 2, 2022 at 2:00 p.m.

Session #9: Improving Business Effectiveness with GIS – Best Practices for Water Utilities



Please Click button to schedule access*
or Send an email to to schedule access.
FREE to members.
Fee for non-members $30+HST.

Additional References:

Water management solutions webpage
Public works solutions webpage
Learning Pathways for Field Operations Prepare for Data Collection
Stories for government and water utilities


GIS has been adopted in some form or another by virtually every water utility in North America. That said, the success and benefits those utilities are realizing from their investments in GIS vary widely, for many different reasons. As city councils and utility boards scrutinize investment plans and the effectiveness of previous spends, it is critical that water utilities learn from the experiences of their peers to draw out as much value as possible when using GIS. Compounding this pressure, water utilities across Ontario and North America are also facing new requirements, opportunities and challenges, many of which are arriving as part of broad visions and corporate objectives aligned with themes such as Network Modernization, Digital Transformation or Smart Water. This session will help you understand the current situation, provide suggestions for how you can determine your own organization’s maturity as it relates to leveraging GIS, and share real world examples and best practices from other water utilities that you can apply to your business.

At the completion of this one-hour OJT session, participants will be able to demonstrate the following:

              • Describe the importance of managing location information about assets, work, service requests and risks.
              • Identify the three main patterns of use of GIS technology that are leveraged by leading water utilities today.
              • Describe how GIS is used to support operations management.
              • Identify a reasonable set of next steps for how their company can get more value out of their GIS.


Brian Bell

Our facilitator is Brian Bell, Director for the Utilities sector at Esri Canada.  Brian is responsible for providing strategic leadership and vision for advancing the use of Esri technology, as well as maintaining and developing relationships with customers and business partners, in the electric, gas, water and telecommunications markets. He advises utilities across Canada on GIS & enterprise system implementation planning strategies as a subject matter expert. Brian holds a Bachelor of Science degree from Queen’s University, a post-graduate GIS Applications Specialist certificate from Sir Sandford Fleming College and is a graduate of the Advanced Executive Program at Queen’s University. He is an accredited member of the Project Management Institute (PMP) and is Esri Canada’s representative for a variety of Utility industry associations.



These 1-hour virtual sessions are offered every alternate Thursday starting at 2:00 pm.  Sessions are complimentary to all OMWA members and the fee for non-members is $30.00 CAD plus HST per person per session.  

If you have any specific questions regarding this OJT session, please feel free to submit them when you register and we will provide them to the workshop facilitator.   

The OMWA will provide a certificate recognizing participation in these On the Job Training sessions.
Attendance may also qualify as a Continuing Knowledge Activity for the PEO PEAK program

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