Free webinar: Management System Changes Anticipated Resulting from COVID-19

Management System Changes Anticipated Resulting from COVID-19

You are invited to attend a free webinar workshop, hosted by the Ontario Municipal Water Association (OMWA).

WHEN: Thursday, May 21, 2020 – 11:00 A.M.

WHO SHOULD ATTEND: This free webinar workshop is intended for management system representatives, compliance coordinators, members of top management, leadership team members, utility operators, and technical staff.


The management system you have in place helps ensure you consistently achieve the intended outcomes of your organization’s processes and programs.  Your system is intended to be set-up for your success – and when parts of your system fail or don’t completely hit the target – you take actions to improve.

Previous to Spring 2020, utilities’ pandemic plans focused on the availability of qualified operators (and maybe identified what work could be suspended in the event that a certain percentage of staff were suddenly unavailable).

Seeing some early lessons in this COVID-19 experience, we have the opportunity to update our management systems with improved emergency plans, and new considerations on what’s possible for achieving what’s intended.

By the end of this session, participants will be able to describe management systems’ key goals; what opportunities the COVID-19 experience presents for our management systems so far; and the workarounds we can implement to still achieve what’s intended.


Brigitte Roth, BES, EP(EMSLA) is the principal consultant at Acclaims Environmental Inc. ( with 24 years’ experience in management systems and 12 years in the water sector.  Since 2018, she has conducted more than 50 internal audits and 25 external accreditation audits at water utilities throughout Ontario.


Please register for this workshop using the following ZOOM link:

Once you have registered you will receive a confirmation email within 12 hours containing instructions for how to join the webinar.


Webinar Host – Michael Mortimer (President, OMWA)

Webinar Speaker – Brigitte Roth, BES, EP(EMSLA)

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